CR
Clint R
1 reviews | Active since Jun 2021
10 Nov 2023, 10:23
Elite all risk is a con/****
Elite risk Wealth Assets Insurance, a sister company of old mutual will without a doubt misrepresent the product they sell, as soon as you have a minor claim with them they will find any reason to not pay the claim and then go further as to cancel your policy, this company is a *****ulent business that is only active in the industry to take your money and never have any intention of paying valid claims, to top off this mess the entire staff complement of this business are Absolutely *********** and dishonest. stay away from this insurer
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Replies (1)Old Mutual Insure's replyOfficial
10 Nov 2023, 11:18Dear Clint Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Assessor: Complaints & Continuous Improvement
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply10 Nov 2023, 11:18
Official
Dear Clint Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Assessor: Complaints & Continuous Improvement
Assessor: Complaints & Continuous Improvement
