dont want to pay claim

<p>Last week i wrotte to hello peter and a consultant from mutual and feferal called and promise to call me for an upfate but she never did. I have written to Enca news they will send a jounalist sometime this week to come take my story and help expose this ****** then oumbudsman for short term insurance man and consumer protection will be my next step. i was involved in january and car was written off m&f paid to the wrong dealership which is not my fault. ever since i have been debited installments for the written off vehicle and new vehicle , i have taken up the matter with them and still no resolution and no communication,i have to call them every second day since jan till now. as a consumer and as part of the TCF outcomes i feel like i havent been treated fairly and the product is not living up to its expectations as promised. for a company this big given its reputation its leting its clients down, im sick and tired of going back and forth with this query with no resolution. I need my installments to be refunded and everything adjusted accordingly. Claim number ***.</p>