1 reviews | Active since Mar 2022
Do not insure with Old Mutual insurance if you black
The worst insurance ever! I was involved in a collision and hit the pavement avoiding a truck with timber that was falling.. my claim has been rejected under the false illusion that I was speeding, however that’s a total lie that can not be proven I asked the assessor how did he come to that conclusion and couldn’t get an accurate answer. This is after it took weeks on end when they kept saying they investigated.
This was a racial profiling that was done by the assessor due to the type of vehicle I drive and the assumptions made. I have queried numerous time that they prove that I was speeding as it is a 60km zone and of cause I swerved because of the timber that was falling off and the road is a busy road there’s absolutely impossible to speed as it not an open road that isn’t busy.
I have received no joy with my claim, if you a black person driving a sport vehicle do not insure your vehicle with Old Mutual, they will racial profile you and make false assessments that they can’t even prove.
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT
