sB
sello B

1 reviews | Active since Jun 2018

04 Jun 2018, 13:47

DISGUSTING SERVICE EVER and *********** STAFF!!!

claim no : ********** 77

I have been dealing with the lady by the name of Duellar. And am not getting any joy from her.

It has been almost 2 month now dealing with her telling me the same story.

I phone her 3 times a week and she is telling me that my claim is with the supervisor they need to take the decision. HOW LONG DOES THE SUPERVISOR NEED, TO TAKE THE DECISION??? STOP MESSING AROUND WITH ME.

OLD MUTUAL is a big organisation i was not expecting this pathetic service.

OLD MUTUAL I NEED MY CAR FIXED!!!!

I don’t need to deal with Duellar anymore she is so ***********!!!

I need my claim to be approved ASAP.!!!

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply06 Jun 2018, 09:26
Official

Dear Sello

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Old Mutual Insure Customer Experience