DISGUSTING AND APPALING!!!!!!

Had a policy with this SP. Called them as I had an issue with my Washing Machine due to Load Shedding, they declined the claim saying it was Wear and Tear (No assessor sent to verify this). A few days later my Stove packed and Geyser too as a result of Load Shedding. I had to get my own assessor out, pay for the assessment. Got a quote for repairs and sent to OM, they declined again. I then canceled my policy on 13 March 2021 to have my policy cancel end of April 2021. Come end of March 21, they debited my account as per usual. Come beginning of April, load shedding again caused damage to electrical appliances, called them and all of a sudden my policy was cancelled in Mar 21 already and they need to refund me which will take 45 days. Reversed the DO as per their instruction knowing that this was them getting out of a claim. Come end April 21, they debit my account again saying my policy is active, query it and I must reverse the DO. Now, on my account, it shows reversals of Do's meaning I am abdicating responsibility when they messed up. Now I have carried costs of Do's and reversals and must wait 45 days for a refund. SICK!!!! OM SUCK!