MS
Marika S
1 reviews | Active since Jul 2015
22 Jul 2015, 10:33
Disgusted in Mutual & Federal
July 3rd my handbag was ******. As we all know, a woman's handbag is her life. Two weeks went by with numerous different excuses from Mutual & Federal. a WEEK later I was told that when 2 debit orders are unpaid then the policy is automatically cancelled (i didn't know this). April's DO I had reversed because I didn't know what \MFprm"was on my transactions. The continuing months DO was successful. July I had 2 DO go off"
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Replies (1)0
Replies (1)Old Mutual Insure's replyOfficial
22 Jul 2015, 10:37Hello ms13,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply22 Jul 2015, 10:37
Official
Hello ms13,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
