disgusted!!!!

I informed the claims consultant and Old Mutual insure of the service received from them and the disgusting service by the panels beater, this was 13/05/2024 - to date no reply.

Then 30/05/2024 - laid a formal complaint from to Old Mutual Insure about their service - and about their *********** repairer.

To date - I have not received a response or even a case number.

Is Old Mutual insure dead - that no one in any department can respond or acknowledge me.