Disappointing Service and Overpriced Policies

My experience with Old Mutual Insure has been frustrating, to say the least. Over the course of my policy, I’ve faced the following issues:

UBI Credit Notes Not Honoured: Despite assurances, my UBI (Usage-Based Insurance) credit notes have not been app**** to my account, leaving me questioning the reliability of their billing practices.

Excessive Wait Times: Simple requests, such as receiving an updated policy schedule, take weeks to process. This lack of efficiency has made managing my insurance unnecessarily stressful.

Overpriced Premiums: Upon comparing quotes, I discovered that I’ve been paying nearly double what other reputable insurers charge for similar coverage. This has prompted me to seek alternatives.

Stay away from Old Mutual Insure and all of their subsidiaries, especially Omnisure.