Disappointing and ********* Service

What a horrible experience with Old Mutual and their preferred service provider. It's five months since the claim was lodged and I had to sort myself for more than two months due to their service provider(s) delay. Now their preferred service provider had not done satisfactory job, which I picked and now they have thrown the matter back to me to sort myself out with the defective workmanship and ********* so their service provider said it will take a day to rectify and now it's taking forever, and they say I should sort myself out. What a horrible service. if there was zero or negative rating that's what they deserve.

It shows how many have been ****** by poor quality workmanship because they might not see, and I could spot errors that is taking over two weeks to repair.