disappointed client

<p>i don't know where to start, i've been with this company for almost a year now and i've been very happy, until about two or three months ago when i was being debited 3 times more then my normal premium, i've been calling, requesting call backs with no success of being assisted by anyone, this complain is to basically get some sort of attention cause even when i take the risk of reversing the debits at the bank in hope to get a phone call that doesn't happen...right now all i want to do is cancel my policy. </p>