SL
Safiya L
1 reviews | Active since May 2021
21 May 2021, 16:34
Disappointed
I've been calling old mutual since this morning and none of the sales consultant or customer service answer they phones and this is in regards to my policy so I don't know what is it that they doing at work such bad dam service
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Old Mutual Insure's replyOfficial
24 May 2021, 09:15Dear Safiya
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply24 May 2021, 09:15
Official
Dear Safiya
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand