ZZ
Zwelibanzi Z
1 reviews | Active since Oct 2021
21 Apr 2023, 07:21
Delayed response 😐
Old mutual insurance is becoming the worst insurer. 7 day's later after claiming still no feedback. Been using them for over 10 year's, service is deteriorating
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Old Mutual Insure's replyOfficial
21 Apr 2023, 10:27Dear Zwelibanzi Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyAssessor: Complaints & Continuous Improvement
Old Mutual Insure's reply21 Apr 2023, 10:27
Official
Dear Zwelibanzi Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyAssessor: Complaints & Continuous Improvement