Deception of note

Item: Old Mutual Insure
Rating: 1
Author: Sherazaad H

I was shopping around for a cheaper insurance,and found a quote on Hippo for Old Mutual. Was contacted by a person called Dante. Went through quotes,eventually agreed to a quote of around R1370 something, and no pro rata. Received my policy schedule,and it was R1532,which I did not agree to. I want my policy cancelled with immediate effect. Can’t trust such deceit!!!! Not the first time being ****med by Old Mutual.

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Replies (2)

Sherazaad H's updateReviewer Update

11 Jun 2025, 18:20

Also the policy schedule shows pro rata,which I confirmed multiple times in the calls,that it will be zero,which he agreed.

Sherazaad H's update11 Jun 2025, 18:20

Reviewer Update

Also the policy schedule shows pro rata,which I confirmed multiple times in the calls,that it will be zero,which he agreed.

Old Mutual Insure's replyOfficial

12 Jun 2025, 10:26

Dear Sherazaad Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement

Old Mutual Insure's reply12 Jun 2025, 10:26

Official