SA
Shuaib A
1 reviews | Active since Dec 2019
25 Feb 2020, 23:58
Corporate Bullies
Corporate bullying at its best displayed by Old Mutual with regards to motor vehicle claim. Claim rejected with no explanations whatsoever. Sent my running vehicle back to me without a key as well as further damages to the vehicle . Id advise people to cancel their policies with this company
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Old Mutual Insure's replyOfficial
26 Feb 2020, 10:02Dear Shuaib Amod
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply26 Feb 2020, 10:02
Official
Dear Shuaib Amod
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand