HN
HN N
1 reviews | Active since Oct 2009
04 Aug 2023, 09:14
Constantly harrassed by their marketing and sales dept
I constantly am harrassed by Old Mutual to get a quote for one of their products. i constantly request to be removed from their database as I am not interested in any of their products but this never happens. What happened to the POPI act and using our information correctly. please remove my details from all communication as i have never signed up for this. If i want a product, I will contact you so please don't contact me.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
04 Aug 2023, 13:48Dear HN Naidoo
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply04 Aug 2023, 13:48
Official
Dear HN Naidoo
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement