Confused Insurance

<p>We had a burglary at our office and it was forced entry. The police investigated, confirmed that it was forced entry and we have a police case file for the incident as well. We then claimed from our insurance.</p> <p> </p> <p>Daniel Motaung from Mutual & Federal is very bad at his job, he doesn't communicate and he doesn't know what is going on. He said that the claim was settled: "A settlement has been made in the amount of : (R********) to (************ CC) for your Claim - ********** 81."</p> <p> </p> <p>And now after 2 weeks of trying to find out why they haven't paid out yet, today he says that the claim was rejected: "The final conclusion is the claim will be rejected and rejection letter wil follow soon. "</p> <p> </p> <p>Beware of Mutual & Federal and Daniel D Motaung, they may just change their mind when you need to make a claim from your insurance for a valid reason.</p>