MP
Mumsie P

1 reviews | Active since Jan 2018

07 Sept 2022, 12:44

Client Experience

The service received from Candice Thomas in the customer service department was simply amazing. She listened, understood and delivered. She kept to her promise in getting back to me with timeous feedback until my query was resolved. Candice, your service delivery was excellent, you are an example of what a great client experience should be. I am a satisfied and happy customer of the company you represent. Thank you

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply07 Sept 2022, 14:31
Official
Dear Mumsie
 
 Thank you for the wonderful compliment, we will pass this on to the relevant department.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement