Claim rejected by Old Mutual Storm Damage to Property.

On 27th October 2017 (and some days after) , Witbank dam area suffered severe storms. We had damage on our property due to the storms and put in a claim no ********** 01. The claim was rejected and Old Mutual said the the property was not maintained.

This claim was very poorly handled. The assessor took 2 weeks to arrive at the property. During that time I had to make temporary repairs on the shade net to avoid further damage to my tenants cars. When the assessor finally showed up he wrote that the shade net and roof was dilapidated. Well YES because the storm damaged it and I had to use wire and pliers to make temp repairs!

To proof my point I sent a photo of the house taken just hours before the storm were everything was in good condition. I also sent a report from a roof specialist that states that the damage was due to the storm. The house next to my house the steel roof collapsed. What more do you want? If Old Mutual can prove that there was NO storm on the 27th of October that caused major damage to the houses in the area then I will consider to back down. I even have videos of the storm.

Old Mutual will take your money for more than 20 years and when you claim this is what you get. "Wear and tear or other gradually operating causes" is NOT a storm.