GM
Granville M
1 reviews | Active since Dec 2014
09 Apr 2021, 15:35
Claim ***
We have submitted claim in January 2021 and after several attempts to get the claim finalized. We finally reached settlement on 29 march 2021. We contact insurance almost every day and they constantly saying that they are processing payment
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Old Mutual Insure's replyOfficial
09 Apr 2021, 16:39Dear Granville Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Consultant: Complaints Claims | People & Brand
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply09 Apr 2021, 16:39
Official
Dear Granville Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Consultant: Complaints Claims | People & Brand
Consultant: Complaints Claims | People & Brand