1 reviews | Active since Aug 2013
Car return with missing parts from Old Mutual panel beaters
Old Mutual sent my car to the panel beaters for 6 weeks. They stripped it open for 6 weeks. Today when I went to fetch it the HVAC was not longer work, and my grabhandles at the back was missing. Old mutual don't want to take any responsibility. Don't ever take policies out with them, they not trustworthy and have no integrity.
Hi Nicoleen
Thank you for the review.
We apologise for the inconvenience caused. We will refer the matter to Old Mutual Insure who will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Hi Nicoleen
Thank you for the review.
We apologise for the inconvenience caused. We will refer the matter to Old Mutual Insure who will investigate and resolve with you directly.
Regards
Brent Sellidon
Old Mutual Complaints Management
Dear Nicoleen
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience
Dear Nicoleen
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience