BM
Busisiwe M
1 reviews | Active since Nov 2020
23 Nov 2020, 16:15
Car insurance policy
Dissapointed with the service i recieved from the company, have requested ammendments to a active car insurance policy. It has been over 3 weeks now i have not been assisted.
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Replies (1)
Old Mutual Insure's replyOfficial
23 Nov 2020, 18:40Dear Busisiwe Mthembu
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply23 Nov 2020, 18:40
Official
Dear Busisiwe Mthembu
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand