NM
Nomfundo M
1 reviews | Active since Dec 2024
18 Dec 2024, 07:57
Car insurance
Thank you for responding to me old mutual but please note that I asked for the recording that was made when I took the insurance since last week friday.i do not understand why it has not been made available to me yet
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
18 Dec 2024, 09:56Dear Nomfundo
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply18 Dec 2024, 09:56
Official
Dear Nomfundo
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement