Cannot get hold of anyone from Old Mutual

It's been such a frustrating experience trying to get hold of a person from old mutual gap cover department.

I have been trying several days and constantly holding on the line until it's says I'm caller number 1, i waited 45 minutes yet no one answers the caller. Such a waste of my time.

I went on the old mutual website even requested a quote just to get hold of someone to speak to. Yet again i was unsuccessful.

I need to add my husband to my gap cover because it's now added to my medical aid and prevent future problems should i need to claim but i have been unsuccessful. I have been contributing to gap cover with old mutual for the past 4 years and now concerned if it's been a wasteful expenditure because they are useless when t covers to customer care.

I can't even get hold of someone to now cancel this useless cover.

Annoyed and frustrated customer.