KFSC
KR FINANCIAL SERVICE CC

1 reviews | Active since Mar 2023

03 Jan 2024, 12:43

CALVIN KRUGER - CLIENT SERVICE CONSULTANT - OMI PERSONAL LINES

I had the pleasure of dealing with Calvin Kruger, Consultant: Personal Lines – Services in the OMI call centre regarding client Mr WG Bezuidenhout - Policy ***.

From the get-go Calvin was friendly, courteous, very helpful and most of all kind - kindness in general goes a long way and when one experiences kindness it many a times comes as a surprise especially within the industry we work/operate in.

The matter was resolved and Calvin kept to his word and not long after we had concluded our call I received the requested/required information.

Thank you Calvin - it was indeed a pleasure to have dealt with you.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply03 Jan 2024, 13:48
Official
Dear KR FINANCIAL SERVICE CC
  
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement