GL
Gershwin L
1 reviews | Active since Nov 2010
02 Jul 2015, 10:48
Billed although not insured after policy cancelled
Good day<br> <br> In a nutshell. My policy was cancelled at end April 2015 and as a result I was not insured for most, if not all of May 2015. I was not aware that the policy was cancelled and only found this out when I requested a change to the policy. The policy was then re-instated late in May 2015
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Replies (1)Old Mutual Insure's replyOfficial
02 Jul 2015, 11:41Hello DissatisfiedCPT,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply02 Jul 2015, 11:41
Official
Hello DissatisfiedCPT,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
