1 reviews | Active since Dec 2016
BAD SERVICE ON CLAIM
<p>My father (pensioner) registered a claim for damage to his fridge due to a thunderstorm. Claim was registered on 14.12.2016. We are still waiting someone to come and do a damage report. In the meantime his small fridge also got damaged due to overloading and all his festive season goods has gone off. Today is 22.12.2016 and STILL waiting for M&F to make a call and finalise the claim</p>
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Hi Belinda
Please refer to my e-mail from earlier today.
Payment have been done on the 22 December 2016.
Hi Belinda
Please refer to my e-mail from earlier today.
Payment have been done on the 22 December 2016.