MP
Mondray P
1 reviews | Active since May 2022
03 May 2022, 10:42
Bad service old mutual
Ahooi anyone else have issues with bad service from old mutual.. I'm struggling since March month for any payment for my bicycle payment jor this Mr blessing ntokozo bhengu I have been struggling ever since I requested a claim.. Old mutual I'm going somewhere else
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Replies (2)
Old Mutual Insure's replyOfficial
03 May 2022, 12:48Dear Mondray
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply03 May 2022, 12:48
Official
Dear Mondray
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
MP
Mondray P's updateReviewer Update
03 May 2022, 12:49Thx so much for your response
MP
Mondray P's update03 May 2022, 12:49
Reviewer Update
Thx so much for your response