ZM
Zimkita M
1 reviews | Active since Feb 2021
31 Dec 2021, 11:56
Bad service
I have been trying to get hold of old mutual car insurance and no luck. Service is very poor. When they call and you tell them your problem they say they will put you through to someone who will help and the phone hangs up cz no one answers.
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Replies (1)
Old Mutual Insure's replyOfficial
03 Jan 2022, 08:26Dear Zimkita
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply03 Jan 2022, 08:26
Official
Dear Zimkita
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand