cC
cdobes C
1 reviews | Active since May 2016
18 Aug 2020, 14:22
Bad service
I received an email From Soul Abraham CEO of retail offering me the chance to get UBI DRIVE LESS and save up to 30% of my premium. The instructions they’ve sent do not work and I am not able to log onto that site to enroll in this. I’ve tried for 2 days now to call them on their customer care line but that cuts out. I’ve sent email as well. Still waiting for them to help
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
19 Aug 2020, 09:53Dear Celia Ribeiro Dobes
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply19 Aug 2020, 09:53
Official
Dear Celia Ribeiro Dobes
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand