AS
Andiswa S
1 reviews | Active since Jan 2021
16 Feb 2021, 08:34
Bad service
I have had a bad experience with this insurance, it's been 2 months now without a vehicle. Service provider keeps moving dates.
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Replies (1)
Old Mutual Insure's replyOfficial
16 Feb 2021, 09:07Dear Andiswa
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply16 Feb 2021, 09:07
Official
Dear Andiswa
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand