GS
GERHARD S
1 reviews | Active since May 2014
17 Mar 2015, 11:00
BAD SERVICE
I submitted a claim on my vehicle on the 27th of January, first I was investigated, which took way longer as agreed on and not only did I have to wait 45 days to get my car back, once I got it back after one day I started getting problems with my car. My dials in my car, which was not broken before stopped working and my car makes a noise as if something is lose in my engine. I am very unhappy with the terrible service I received and the way this whole claim was handled. Now I have to take my car back to the panel beater, who was supposed to have repaired my car, but gave my car more problems. Terrible Terrible Terrible service.
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Replies (1)Old Mutual Insure's replyOfficial
17 Mar 2015, 11:05Hello heeytaPiet!,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply17 Mar 2015, 11:05
Official
Hello heeytaPiet!,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
