BAD SERVICE

REPORTED A CLAIM WITH FNB INSURANCE BROKERS ON THE 02/03/2015<br> IT TOOK THEM ONE WEEK TO REGISTER MY CLAIM I WAS ONLY GIVEN A CLAIM NUMBER ON <br> FRIDAY THE 06/03/2015 AND ONLY TO BE TOLD THAT MY CLAIM IS GOING TO BE INVESTIGATED <br> BY MUTUAL & FEDERAL , MY CLAIM IS FOR R8000.00 FOR MY VEHICELS RIMS WHICH HAVE BEEN DAMAGED THEY ARE MAKING ME FEEL LIKE A ******** I HAVE BEEN A LOYALLY CUSTOMER WHO PAYS MY INSURANCE ON TIME NO ONE RETURNS EMAILS AND CALLS <br> EVERYTIME I PHONE FNB INSURANCE BROKERS THEY SAY THAT THEY WILL GET BACK TO ME<br> I CANT BELIEVE THE SERVICE THAT I AM GETTING INSURANCE COMPANIES ARE VERY NICE WHEN THEY WANT YOUR BUSNIESS BUT WHEN YOU CLAIM THEN YOU BECOME A CRIMNAL LIKE YOU COMMITTED A CRIME BY HAVING A CLAIM ,I AM DISGUSTED WITH SERVICE I HAVE RECEIVED FROM MUTURAL& FEDERAL AND FNB INSURANCE BROKERS .<br> I BELIEVE THAT WE SHOULD GET WHAT WE PAY FOR INSURANCE IS THERE TO COVER YOU WHEN YOU HAVE A LOSS AND PUT YOU BACK IN THE POSITION YOU WAS IN .