Bad Service
It is with disgrace to see that Old Mutual is not responsive. I requested forms for a policy to pay out on 01 Jan 2018 on the 15th November 2017. Until now, I have still not received anything. Shocking. I have called every day, but no one cares to pick up calls. I have sent a few e-mails, but only received tracking numbers – CCC ********** 9 and CCC ********** 5. Old Mutual does not care
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience