Bad service

<p>Hi. My grand mother insured her house with mutual and federal. In August 2016 her gyser burst and called mutual and federal, then they sent a person to inspect and fix the gyser. The person contracted to fix the gyser came and changed the gyser, however after installation the water from the gyser was luke warm. She went 3 times to mutaul and federal to complain but nothing was resolved. Now they are telling her stories that she must call an electritian to fix it. Please Mutual and federal assist my grand monther or give her money back. Please stop taking advantage on old people.</p>