FA
Farook A
1 reviews | Active since Aug 2013
02 Mar 2022, 08:12
Bad form Old mutual Insure
i have insurance with OMI and my car was ****** in a secure environment together with 2 other cars. unfortunately the night before the key to my safe broke and brought it in for a friend to open as I had lots of valuables in and personal stuff so I live in a secure environment and work in a secure environment. old mutual will not enven communicate with me about this. even the broker Lensure walked away from this.
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Old Mutual Insure's replyOfficial
02 Mar 2022, 09:00 Dear Farook Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply02 Mar 2022, 09:00
Official
Dear Farook Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand