gM
gugugulethu M
1 reviews | Active since Dec 2021
14 Mar 2022, 19:31
Bad customer service from old Mutual Insurance
Up to today I haven't received any call or feedback from the insurance. They seem not to care nor investigate my matter.
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Replies (1)
Old Mutual Insure's replyOfficial
15 Mar 2022, 10:29Dear Gugugulethu
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply15 Mar 2022, 10:29
Official
Dear Gugugulethu
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand