HK
Hestha K
1 reviews | Active since Nov 2019
12 Nov 2019, 09:16
Bad bad insurance
Good day The whole front part of the house and garage burnt down. WE app**** for payment from Mutaul and federal. They then said the quatations were incorrect. WE app**** for 3 more. They wanted to pay on the roof. None of the electrical, building, interior nothing. WE then app**** at the ombudman with no luck as that process takes forever with no responses. Where do we go now? WE paid for the repairs but that left us now short and out of money.
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Old Mutual Insure's replyOfficial
12 Nov 2019, 15:35Dear Hestha
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience
Old Mutual Insure's reply12 Nov 2019, 15:35
Official
Dear Hestha
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience