AR
Anesh R
1 reviews | Active since Oct 2015
28 Oct 2015, 08:35
Awesome Claims & Customer Experience
I recently had a burglary at home and processed a claim which was handled by Phindile Khoza and Assessed by Sarah Barnard.<br> I want to compliment the 2 ladies on doing a great job.<br> They certainly went the distance to ensure that my claim was processed seamlessly. I even had a new TV a day before the SA vs Scotland match, as promised by Sarah.<br> The ladies empathised with me for my loss and treated me with respect. I felt like I was their only client. <br> <br> Please give them all the accolades available to them<br> <br> Well done to the Sarah and Phindi. You have given me a great customer experience that's rare to find in SA<br>
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Replies (1)Old Mutual Insure's replyOfficial
28 Oct 2015, 08:43Hello Anesh7812,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply28 Oct 2015, 08:43
Official
Hello Anesh7812,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
