YH
Yusuf H
1 reviews | Active since Mar 2009
01 Jun 2021, 07:55
Atrocious service Old Mutual and EuropCsr
Pathetic service,required an automatic car hire,due to suffering a Stroke, but no feedback on request via broker to old Mutual for arranging with EuropCar ,to supply automatic, instead of manual for a whole week!
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
01 Jun 2021, 09:17Dear Yusuf
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply01 Jun 2021, 09:17
Official
Dear Yusuf
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand