Appalling service

<p>Broken windscreen in Cape Town on Thursday 17/11 PG Glass ref# ********** still not fixed today 19/11 When enquiring told that claim has been cancelled as 'client went somewhere else' ????</p> <p>PG Glass closed until Monday and now the Swiftcare call Centre says we should find our own fitment Centre, pay cash and call back on Monday???</p> <p>on Holiday in Cape Town as we live in JHB and have had this policy for years. What is the point of paying for insurance when it actually hinders your ability to get repairs done and you still have to pay out of pocket</p> <p>stranded for days in a different city with no car, no support from insurance???</p> <p> </p> <p> </p>