CR
Chantele R
1 reviews | Active since Feb 2022
17 Apr 2023, 03:37
ALLSURE SUCKS
I have a claim in December 2022 due to a storm in our area (water damage) Allsure used a business to repair my furniture, came back not repaired correctly my claim is still in process the client service is really bad no communication. Last month they cancelled my policy due to the claim history because of the water damage. Due not even consider ALLSURE.
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Old Mutual Insure's replyOfficial
17 Apr 2023, 08:44Dear Chantele Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Assessor: Complaints & Continuous Improvement
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply17 Apr 2023, 08:44
Official
Dear Chantele Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Assessor: Complaints & Continuous Improvement
Assessor: Complaints & Continuous Improvement