JD
Jean-Pierre Daneel
1 reviews | Active since Jul 2015
16 Jul 2015, 12:34
All they want is our money!
After months of brewing on our claims they turned us down. There reasons are absurd and insanely slow to respond to e-mails and calls. They treated us like **** and as if we were *********** in our field of expertise. They are not willing to understand our side and claim that we should have read through 17 pages of policy wording that we don't have or were never ever told about.
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Old Mutual Insure's replyOfficial
16 Jul 2015, 17:32Hello J-P Daneel,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply16 Jul 2015, 17:32
Official
Hello J-P Daneel,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience