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Michel Kops Med michel

1 reviews | Active since Jul 2023

03 Mar 2026, 16:48

After battling for more than two hours I finally managed to talk to Karabo Manaka What a great person and very professional

After battling for more than two hours I finally managed to talk to Karabo Manaka What a great person and very professional. After battling for more that two hours being moved from one dept to another which was so frustrating until I was put through to her. She solve my problem within a few minutes and really think Oldmutual should have more people like her. Her attitude and understanding is impeccable. She should be in a much more senior position to be able to rub her positivity off on fellow colleagues.

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply03 Mar 2026, 16:50
Official
Dear Michel

Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.

Warm Regards 

Assessor: Complaints & Continuous Improvement