ZH
Zandile H
1 reviews | Active since Oct 2020
24 Jan 2024, 17:10
****
I have never been disappointed in my life this company is a **** how can a policy lapse over a month without communication being made to the client my 12 mnths of paying to them was money down the drain i will never recommend this company to any of my freinds and family . You’ll are better off with funeral policy leave car insurance services because you are failing people
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Old Mutual Insure's replyOfficial
24 Jan 2024, 19:47Dear Zandile We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Consultant: Complaints Claims | People & Brand
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply24 Jan 2024, 19:47
Official
Dear Zandile We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely
Consultant: Complaints Claims | People & Brand
Consultant: Complaints Claims | People & Brand