FJ
Fatima J

1 reviews | Active since Nov 2024

20 Nov 2024, 10:19

....

I Called in late Friday to have something amended urgently and to my delight the person on the other end was Jade Matthews. He did not hesitate to go over and above to assist me as the required assistance could easily have been passed off and on to someone else as it was not in his direct scope. But he made absolutely sure, before the call ended, I was sorted out

Thank you so much.

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply20 Nov 2024, 11:35
Official
Dear Fatima 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement