ER
Emile R
1 reviews | Active since May 2014
02 Oct 2015, 14:38
36+% Premium Increase - Claim-free policy
I have a motor insurance policy through Galileo Capital on which I've never claimed a cent, and was informed that my premium would go up with 36+% as of 1 November. THIRTY SIX PERCENT. With more than a third of what I'm currently paying. I was told that \this increase has been dictated by Mutual & Federal and not by Galileo Risk". <br> <br> After asking to confirm since the increase seemed ridiculous"
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Old Mutual Insure's replyOfficial
02 Oct 2015, 15:59Hello emilevroy,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply02 Oct 2015, 15:59
Official
Hello emilevroy,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience