aB
aidan B
1 reviews | Active since Sept 2015
23 Apr 2024, 12:35
********** !
WAITING OVER 2 MONTHS FOR A CLAIM TO BE PAID WHE THEY DEBIT 10K AMONTH FOR SHORT TERM AND MY COMMERCIAL POLICIES
They first accepted the calim and and called for quotes Then they rejected the claim ***
cant believe a corporate behaves in this manner Absolutely 🤢 disgusting !
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Old Mutual Insure's replyOfficial
23 Apr 2024, 14:39Dear Aidan Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply23 Apr 2024, 14:39
Official
Dear Aidan Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement