DG
Denver G

1 reviews | Active since Sept 2017

09 Sept 2017, 10:04

27 years....No claims

This is first time in 27 years that we have tried to ask for assistance from Mutual and Federal but we have been disappointed by the service received from your company. We have a household insurance policy and never missed a payment. We have asked for an assessor to come out to property and check roof and walls. To no avail.

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply11 Sept 2017, 07:39
Official

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest.

Regard’s

Old Mutual Insure Customer Experience