22 days later and STILL waiting for MF

Registered a complaint on 20/03/2015 ( 22 days ago ) on HelloPeter. Mr. Leonard Mahlangu is still dancing around for answers about my complaint. I requested documents which I am legally entitled to. We had an assessor at our house 9 days ago and we are still waiting for that report.<br> Can someone at MF please direct my complaint to anyone at a higher level. Absolutely NO satisfaction from anyone working at the MF general claims department.<br> My claim has been dragging on for more that 3 months now.<br> Sorry to say but MF is definitely not what they used to be. <br> To everyone out there...\ Please consider twice before you decide to engage with them...You will regret it later"<br> <br> Please help me MF. All I am asking is for any dedicated senior person to finalise my claim and to resolve the issue I have with your electrical contractor. Can someone please send me the documents as requested more than a month ago.<br> <br> Please advise as I do not know what to do anymore. Mr. Leonard Mahlangu and his team at general claims department do not even reply to emails sent to them...??????????? Absolutely pathetic and poor service.<br> <br> Thanks....for nothing......???<br> Braam"""