MS
Mark S
1 reviews | Active since Jul 2022
28 Jul 2022, 17:04
20 Years No Loyalty
Got called today and was told that in 2 days my debit order is going up by around 30% and the reasons given were car parts and building costs increased. Not by 30% i am sure. You dont do business like this. At least give sufficient notice! Loyal customer of 20 YEARS
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
29 Jul 2022, 10:34Dear Mark Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyConsultant: Complaints Claims | People & Brand
Old Mutual Insure's reply29 Jul 2022, 10:34
Official
Dear Mark Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyConsultant: Complaints Claims | People & Brand